EldoQuick Errands Refund Policy

Our Commitment

We aim to provide reliable and professional services. If an issue arises, we will assess each case fairly.

Eligible Refunds

A customer may qualify for a full or partial refund if:

• We are unable to provide the requested service.
• The request is cancelled by EldoQuick before work begins.
• Payment was made in error or duplicated.

Non-Refundable Situations

Refunds will generally not be issued if:

• The service has already been completed.
• Incorrect information was provided by the customer.
• A third-party courier has already accepted the parcel.
• The customer cancels after work has commenced.

Vendor Verification

Vendor verification fees are non-refundable once a verification visit has been completed, as the service consists of our time, inspection, and reporting.

Processing Time

Approved refunds will be processed using the original payment method where possible. Processing times may vary depending on the payment provider.